Política de envío

Shipping Policy – RollingDog USA

Last updated: August 2025

At RollingDog USA, we want to make sure your paint tools arrive quickly, safely, and affordably. Please review our shipping policy below:

Processing Times

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You’ll receive a tracking number by email once your order has shipped.

Shipping Methods & Rates

We currently ship across the United States.

Free shipping is offered on qualifying orders over $50. Oversized and large items require a minimum order value of $100 to qualify for free shipping due to shipping and handling costs. Final eligibility is calculated at checkout

Standard Shipping (3–7 business days): Calculated at checkout.
Expedited Shipping (2–3 business days): Calculated at checkout.
Overnight Shipping (1 business day): Calculated at checkout.

Shipping times are estimates and may vary due to carrier delays.

International Shipping

At this time, we only ship within the United States.
International expansion is coming soon — stay tuned!

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details.
You can track your order anytime through the link provided.

Missing, Lost, or Damaged Packages

If your package is marked delivered but you cannot locate it, please first check with neighbors or your local carrier office.
If your package is lost or damaged in transit, contact us at sales@rollingdogusa.com within 7 days of delivery notice and we will work with the carrier to resolve the issue.

Returns & Exchanges

Please see our Return Policy for details on how to return or exchange an item.